Délifrance’

in-store concept

Our global Presence

Our franchise journey started from the deployment of our first flagship in Damrak in 1984. Since then, opening of other franchise outlets have quickly spread across the middle east, Southeast Asia including Singapore and Europe; till today’s creation of our new convenient fast casual bakery concept. As an international franchise company with 36 years of experience, we are proud to take our authentic “Cuisine de Boulanger” products and services to Délifrance outlets around the world.

Worldwide Market

Grab-and-Go – coffee counter
concept that offers freshly
brewed coffee to the busy individuals.

Instagrammable Corner – Transforming
the customer experience by creating an
ambience in the restaurants that motivates
them to share on their social media space.

Retail Product Shelving – Displaying
of assorted French classics to
locally customized bakeries.

Storytelling – Our tailor-made solutions,
showing our brand origin and history.

Food Bar – Customisable salad and
sandwich with the ingredients
of your choice, fresh on site.

The Five Layer Formula

Before setting up a Délifrance franchise, we need to consider these factors using the Five Layer Formula :

  • The customers’ journey.
  • Customer demographics.
  • The brand value and how it will appeal to customers in the selected market.
  • How to adapt the Délifrance concept and brand to the franchise.

F4 : LOOK AND FEEL

Choosing colors, materials and texture, lighting and furniture.

F1: OPERATIONS

Defining the business case and elements needed for operation.

F3 : STORE DESIGN

Balancing form, function and modelling customer journey by adding a 3rd dimension.

F2 : LAY-OUT

Translating the operational process to 2-dimensional space requirements following the AIDA model (A model to optimize our outlet consumer journey through triggering Attention, Interest, Desire and Action).

F5 : USER INTERFACE

Defining signage, in-store marketing and customer touchpoints in the store.